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Hampton Inn & Suites Petoskey

920 Spring Street

Petoskey, MI 49770

Telephone (231) 348-9555

Front Desk

Hampton Inn & Suites Petoskey
Petoskey, MI

Posted May 9, 2018

We are offering a seasonal hourly rate of $11.50! WE OFFER CAREER ADVANCEMENT OPPORTUNITIES AND AN INCREASE POTENTIAL OF UP TO $1.00 AFTER ONE YEAR OF EMPLOYMENT.

Front Desk

Looking For:

  • A full time front desk agent
  • Someone with a flexible schedule who can work weekends and 3pm-11pm shifts and 7am - 3pm shifts
  • Someone who is dedicated to excellent customer service and has an outgoing personality

Requirements

  • Must be able to work weekends and nights
  • Must have open availability
  • High school graduate or equivalent.
  • Two years experience in a service industry, preferably in the hospitality industry.
  • Excellent oral and communication skills.
  • Computer literate.
  • Pleasant telephone demeanor.
  • Positive attitude

Responsibilities for this Position

  • Welcomes guests, solves minor problems, and ensures guests have a great stay.
  • Enters data into computer, including some minor accounting functions.
  • Establishes and secures proper guest credit.
  • Handles any billing questions and inquiries.
  • Solves guest-related problems within scope of authority.
  • Enters wake-up call requests into PBX system.
  • Generates reports for Front Desk, Engineering, and Housekeeping.
  • Performs all accounting duties including posting charges, account settlements, and shift closing.
  • Answers phones and relays messages to guests as well as other conference center associates.

Requirements:

  • Must be willing to work a variety of day/night and weekend shifts.
  • Must be able to read, write and speak English.
  • Must be able to converse in basic English.
  • Requires strong organizational skills.
  • Must be able to work independently.
  • Able to be on your feet for long periods of time.
  • Excellent people skills.
  • Must meet grooming standards.
  • Meet/exceed customer expectations.
  • Computer experience strongly desired.
  • An energetic personality.

Hampton Inn & Suites Petoskey

77 Room Hotel

Your home away from home in the bay town Petoskey, MI.

Enjoy beautiful bay views from the Hampton Inn & Suites Petoskey hotel, located near Little Traverse Bay in Petoskey, MI. Stroll around the historic gaslight district, explore the marina or Bayfront Park and discover more than 95 unique shops and boutiques in the downtown area. Visit the Crooked Tree Arts Center or if you’re here in winter, if you're here in winter, make sure to stop by Nub’s Nob Ski Area, just eight miles from this Petoskey, MI hotel. Nub’s Nob boasts 53 ski slopes and trails on three peaks.

You’ll always get the complete package of amenities at the Hampton Inn & Suites Petoskey hotel - from the clean and fresh Hampton bed® in each guest room to free high-speed internet access,  great leisure facilities,  and friendly service with a smile. Each morning, enjoy a tasty Hampton’s free hot breakfast or if you’re in a rush, pick up a Hampton on the Run® Breakfast Bag, available Monday to Friday. And it’s all backed by our 100% Hampton Guarantee™.