500105 l

Courtyard Indianapolis Northwest

7226 Woodland Drive at 71st Street

Indianapolis, IN 46278

Telephone (317) 297-7700

Front Desk

Courtyard Indianapolis Northwest
Indianapolis, IN

Posted January 8, 2018

Help make each guest stay a great stay! Be part of our service team! WE OFFER CAREER ADVANCEMENT OPPORTUNITIES AND AN INCREASE POTENTIAL OF UP TO $1.00 AFTER ONE YEAR OF EMPLOYMENT

Front Desk

Looking For:

  • A full time front desk agent
  • Someone with a flexible schedule who can work weekends and 3pm-11pm shifts and 7am - 3pm shifts
  • Someone who is dedicated to excellent customer service and has an outgoing personality

Requirements

  • Must be able to work weekends and nights
  • Must have open availability
  • High school graduate or equivalent.
  • Two years experience in a service industry, preferably in the hospitality industry.
  • Excellent oral and communication skills.
  • Computer literate.
  • Pleasant telephone demeanor.
  • Positive attitude

Responsibilities for this Position

  • Welcomes guests, solves minor problems, and ensures guests have a great stay.
  • Enters data into computer, including some minor accounting functions.
  • Establishes and secures proper guest credit.
  • Handles any billing questions and inquiries.
  • Solves guest-related problems within scope of authority.
  • Enters wake-up call requests into PBX system.
  • Generates reports for Front Desk, Engineering, and Housekeeping.
  • Performs all accounting duties including posting charges, account settlements, and shift closing.
  • Answers phones and relays messages to guests as well as other conference center associates.

Requirements:

  • Must be willing to work a variety of day/night and weekend shifts.
  • Must be able to read, write and speak English.
  • Must be able to converse in basic English.
  • Requires strong organizational skills.
  • Must be able to work independently.
  • Able to be on your feet for long periods of time.
  • Excellent people skills.
  • Must meet grooming standards.
  • Meet/exceed customer expectations.
  • Computer experience strongly desired.
  • An energetic personality.

Courtyard Indianapolis Northwest

90 Room Hotel

Enjoy the stylish design of our new Park 100 hotel lobby

The newly redesigned Courtyard Marriott Northwest features a state-of-art lobby with tech centered upgrades that provide greater flexibility and functionally for our guests. The modern lobby of our Indianapolis hotel features inviting spaces to work or relax, free Wi-Fi and easy access to the latest news, weather, and airport conditions via our GoBoard. Our Marriott Indianapolis hotel offers an ideal location for both business and leisure travelers, centrally located between the Indianapolis International Airport and downtown Indianapolis, with variety of restaurants and local attractions for our guest to enjoy. Our guests appreciate being a short distance to the Indianapolis Motor Speedway, Indiana State Fairgrounds, and Indianapolis Convention Center. Our open lobby space and renovated guest rooms feature modern conveniences today's traveler has come to expect.