500105 l

Courtyard Indianapolis Northwest

7226 Woodland Drive at 71st Street

Indianapolis, IN 46278

Telephone (317) 297-7700

Bistro Team Member (AM)

Courtyard Indianapolis Northwest
Indianapolis, IN

Posted September 11, 2017

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™

Bistro Team Member (AM)

The Ideal Candidate for this Position

Provide friendly, attentive, and responsive service to create an exceptional dining experience for all of our guests. The primary objective is to create a personalized experience for our guests that will make them want to return and bring friends.
 

Job Description

The Bistro at Courtyard is a chic, fast-casual concept restaurant offering an eclectic menu including a variety of refreshing to-go options as well as full sit-down fare including cocktails, wine, beer, and Starbucks coffee. Our Bistro Team Members master a wide variety of food & beverage functions, from serving coffee and other beverages (including alcohol), to preparing ingredients for cooking, including portioning, chopping, and storing food. This position processes all orders and collects payment from customers, and provides assistance in food & beverage areas including busing, cleaning, resetting tables, and delivering food to guests. This position also performs general cleaning and maintenance of food and beverage prep areas, counts the bank at end of shifts, and follows property control audit standards and cash handling procedures.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets. Welcomes and acknowledges all guests according to company standards, anticipates and addresses guests’ service needs, assists individuals with disabilities, and thanks guests with genuine appreciation. Speaks with others using clear and professional language. Develops and maintains positive working relationships with others, and supports team to reach common goals. Ensures adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Stands, sits, or walks for an extended time period. Performs other reasonable job duties as requested.

  • Dazzle your guest with your Starbucks, Bistro menu and alcohol knowledge.
  • Make recommendations you genuinely feel your guests will enjoy.
  •  Answer questions about our food, beverages and other restaurant or Hotel functions and services.
  • Take food and beverage orders from guests, enter orders in POS system.
  • Prepare Starbucks Speciality Drinks and the pre-prepared food menu items.
  • Maintain a clean and organized work and service area.
  • Ensure guests are satisfied with the beverage, food and service.
  • Respond promptly and courteously to any requests.
  • Teamwork -- Offer or ask for help to your fellow team members as situations arise.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Job Requirements

Qualifications:

  • Must be able to work from 5a -10a
  • Must be able to work weekends, holidays, and special events unless approved by Manager
  • Must have good communication & organizational skills
  • Must have working knowledge of beer, wine, liquor, and common drink recipes.
  • Must have a high level of honesty and integrity
  • Must be able to work quickly & efficiently and take direction
  • Must have a knowledge of and adhere to all alcohol related laws
  • Must have a basic knowledge of dining room and service procedures and functions.
  • Possess basic math skills and have the ability to handle money and operate a POS system.

Full time and Part time positions available!

Courtyard Indianapolis Northwest

90 Room Hotel

Enjoy the stylish design of our new Park 100 hotel lobby

The newly redesigned Courtyard Marriott Northwest features a state-of-art lobby with tech centered upgrades that provide greater flexibility and functionally for our guests. The modern lobby of our Indianapolis hotel features inviting spaces to work or relax, free Wi-Fi and easy access to the latest news, weather, and airport conditions via our GoBoard. Our Marriott Indianapolis hotel offers an ideal location for both business and leisure travelers, centrally located between the Indianapolis International Airport and downtown Indianapolis, with variety of restaurants and local attractions for our guest to enjoy. Our guests appreciate being a short distance to the Indianapolis Motor Speedway, Indiana State Fairgrounds, and Indianapolis Convention Center. Our open lobby space and renovated guest rooms feature modern conveniences today's traveler has come to expect.